Neon Bridge
Secure checkout
Book Now
Book Now

Be the one clients ask for.

Build your confidence with clients in just one week, with five live, expert-led sessions designed to fit around your working day.

Two colleagues reviewing work at a meeting table

Working well with clients is a skill you can learn.

Nobody hands you a manual for working with clients. You pick things up from the people around you, you make a few mistakes and gradually work it out. We teach you what to do, why it works, and how to put it into practice with your own clients.

Feel more confident in the client moments that matter.

“How do I get the client to buy into this?”

“Something’s gone wrong, how do I tell the client?”

“How do I push back without damaging the relationship?”

“How do I spot opportunities to sell more work?”

Choose the right programme for your role.

Live virtual class5x 1 hour sessions1 week12 places

Trusted by many brilliant agencies.

{{ l.name }}

Work better with your clients and accelerate your career.

{{ b.t }}
“Keir is an outstanding communicator: thoughtful, energetic and deeply experienced in what makes client relationships work.”
Sir Nigel BogleFounder, BBH

From £325 + VAT per person

Book now
{{ i }}

Ready to become better with clients?

Book now

{{ prog.headline }}

{{ prog.heroSub }}

Live online class5 hours1 week
{{ s.k }} {{ s.v }}
{{ prog.alt }}

{{ prog.whatH }}

{{ prog.whatLead }}

{{ w }}

{{ prog.whatLast }}

Every session is led by Keir Mather, drawing on 25 years of client-agency leadership experience.

{{ prog.currH }}

{{ s.nn }}

{{ s.t }}

{{ s.d }}

Keir Mather

How it works

Each programme runs online over one week, with five one-hour sessions at the same time each day. You’ll join up to 12 people from different agencies to learn, share experiences, and practise handling realistic client situations, without sharing confidential information.

Live virtual class12 places
5x 1 hour sessions1 week

{{ prog.priceLabel }} per person + VAT

Book Now
{{ prog.quote }}
{{ prog.quoteName }}{{ prog.quoteRole }}

{{ prog.cohortH }}

{{ prog.priceLabel }} + VAT per person

Choose a week below to book your place.

Book {{ prog.selLabel }}

Booking for your team?

You can book several colleagues onto the same cohort online. If you’d prefer to pay by invoice or arrange a programme exclusively for your agency, please get in touch.

Get in touch

FAQs

All FAQs

{{ f.a }}

Questions about timings, booking or payment? See all FAQs.

{{ prog.closeH }}

Five live sessions · One hour a day · One focused week · Up to 12 people · {{ prog.priceLabel }} + VAT

Keir Mather speaking on stage

Client-Agency Leadership Experience

For 25 years, Keir Mather has led some of the world’s biggest brands and most important client relationships from senior positions at agencies including BBH, Essence, and agency.com.

From leading global accounts and client service teams to advising agencies on how to build stronger partnerships, his career has been dedicated to understanding what makes client-agency relationships successful.

Today, he brings that experience, perspective and practical know-how into every programme, helping the next generation of agency talent become more effective with clients.

{{ c }}

The philosophy behind every programme.

At the heart of every client-agency partnership are people. How they connect, challenge and support each other can make the difference between a small impact and something extraordinary. That’s where every Neon Bridge programme begins.

{{ w.n }}

{{ w.t }}

{{ x }}

“Keir has an uncanny ability to understand client and agency relationships and what it takes to build true partnerships.”

Jenny Bullis | MD, Global Clients, Google

Frequently asked questions

Any other questions?

Tell us about your role and we’ll help you choose the right programme.

Get in touch

{{ f.a }}

A quick question before you book?

Tell us what you do, where you are in your career and what you want to become better at. We will help you choose the right programme.

Thank you. Your message is with Keir, and you will receive a personal response within two working days.

Back to home

Book your place.

One week. Five live sessions. Practical skills you’ll use with clients.

1

Which programme?

2

Which week for {{ b5SelP.name }}?

Choose one week. Five one-hour sessions, Monday to Friday, UK time.

New dates are being scheduled. Ask to hear first

Booking summary

{{ b5SelP.name }}{{ b5SelD.range }} · {{ b5SelD.time }} {{ b5SelP.price }}+ VAT per person
Ticket Tailor checkout

Number of places, attendee details and payment load here once this week’s checkout link is added to booking-config.js.

Cohort ref · {{ b5SelD.id }}
Secure payment via Stripe

Your place is confirmed.

We will email your session dates, joining details and everything you need. There is no pre-work. Just arrive ready to take part.

Back to home

{{ legal.title }}

Last updated: September 2026

{{ b.text }}

{{ b.text }}

{{ b.text }}

{{ b.term }} — {{ b.text }}

{{ b.text }}
  • {{ it }}
or{{ it.t }}
{{ it }}